Remote DSO Dental Network Account Lead

Guardian Life; Dover (DE); Remote; USD 69,000 - 113,000; Full time

Job summary

Guardian Life is seeking a remote Key DSO Dental Account Manager to lead recruitment, onboarding, and ongoing management of national, regional, and mid-sized DSOs. You will serve as the primary relationship owner, drive network growth, and collaborate with internal teams to ensure compliant, high-quality service.

The role demands strong negotiation, executive-level communication, and deep knowledge of dental benefits (PPO/DHMO).

Qualifications

• 5+ years in dental network recruitment or provider relations.
• 5+ years in a managed care environment with dental providers.
• Experience negotiating provider contracts and reimbursement arrangements.
• Experience managing relationships with large dental groups, DSOs, or provider organizations.

Responsibilities

• Recruit and develop relationships with national, regional, and mid-sized DSOs to strengthen Guardian's dental network.
• Negotiate provider contracts, reimbursement arrangements, and network participation agreements while balancing growth and financial objectives.
• Serve as the primary point of contact for assigned DSOs, ensuring excellent service, issue resolution, and ongoing partnership development.
• Present Guardian's value proposition, products, and network opportunities to executive leadership within DSO organizations.
• Partner with internal teams to deliver a seamless DSO experience.
• Lead onboarding and relationship management initiatives that improve partner satisfaction, retention, and operational efficiency.
• Monitor provider network performance, directory accuracy, compliance, and utilization trends to identify opportunities and mitigate risks.
• Support re-credentialing, delegated credentialing, quality review activities, audits, and other strategic network projects.
• Identify market trends and emerging DSO opportunities, providing recommendations to leadership.

Skills

Dental network recruitment

Provider relations

Sales & relationship management

Executive-level presentation

Negotiation

Customer-focused service

Dental benefits knowledge (PPO & DHMO)

Education

Bachelor's degree or equivalent business experience

Tools

Microsoft Office Suite

Job description

Guardian Life is seeking a remote Key DSO Dental Account Manager to lead recruitment, onboarding, and ongoing management of national, regional, and mid-sized DSOs. You will serve as the primary relationship owner, drive network growth, and collaborate with internal teams to ensure compliant, high-quality service.

The role demands strong negotiation, executive-level communication, and deep knowledge of dental benefits (PPO/DHMO).