Remote Donor Relations Specialist (Bilingual)

St. Jude Children's Research Hospital - ALSAC; Memphis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Core Medical Coverage

401K Retirement Plan

Paid Time Off

Education Assistance

Job summary

St. Jude Children's Research Hospital - ALSAC is seeking a donor services specialist for remote work in the USA. You will service donors and manage relationships across phone, email, chat, text, and social media to support fundraising efforts consistent with our mission of saving children.

Working hours are Monday to Friday, 10:30 AM–7:00 PM CT. Bilingual (English/Spanish) preferred. You will build rapport, resolve donor inquiries, process gifts, and help volunteers and coordinators achieve

Qualifications

• High school diploma or equivalent required.
• 2+ years in sales, customer service, or call center preferred.

Responsibilities

• Service donors through multiple channels (phone, email, chat, text, social media).
• Build relationships with donors and volunteers; resolve inquiries and problems.
• Process donations and support fundraising campaigns and events.

Skills

Bilingual English/Spanish

Donor service

Job description

St. Jude Children's Research Hospital - ALSAC is seeking a donor services specialist for remote work in the USA. You will service donors and manage relationships across phone, email, chat, text, and social media to support fundraising efforts consistent with our mission of saving children.

Working hours are Monday to Friday, 10:30 AM–7:00 PM CT. Bilingual (English/Spanish) preferred. You will build rapport, resolve donor inquiries, process gifts, and help volunteers and coordinators achieve