Enterprise Support Associate III - Donor Relations (Remote)

ALSAC/St. Jude Children's Research Hospital; Northern (KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Core Medical Coverage

401K Retirement Plan

Paid Time Off

Maternity/Paternity Leave

Education Assistance

Job summary

ALSAC/St. Jude Children's Research Hospital seeks an Associate III to support ECC Enterprise operations from a remote location in the USA.

You will service donors, manage relationships, and assist with fundraising programs across multiple channels, including phone, email, chat, text, and social media. The role emphasizes excellent communication, problem solving, and the ability to work with various teams to achieve fundraising goals.

Qualifications

• Strong customer focus and interpersonal skills.
• Clear written and spoken communication across phone, email, chat, and text.
• Ability to listen and understand instructions and input data accurately.

Responsibilities

• Handle donor and volunteer inquiries via phone, email, chat, and social media.
• Manage donor accounts and assist with fundraising programs and events.
• Maintain donor records and assist with data entry in multiple systems.

Skills

Customer service

Communication

Problem solving

Negotiation

Relationship building

Education

High school diploma

Tools

Outlook

Word

Excel

Job description

ALSAC/St. Jude Children's Research Hospital seeks an Associate III to support ECC Enterprise operations from a remote location in the USA.

You will service donors, manage relationships, and assist with fundraising programs across multiple channels, including phone, email, chat, text, and social media. The role emphasizes excellent communication, problem solving, and the ability to work with various teams to achieve fundraising goals.