Remote Donation Referral Coordinator - Weekend Shifts

Network for Hope; United States; Remote; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K

Job summary

Network for Hope is seeking a part-time Donation Support Services (DSS) Referral Coordinator to provide weekend coverage. The role handles donor referrals, documents medical information, and coordinates with hospital staff to keep cases moving through the donation process.

This entry-point position emphasizes referral intake and case management rather than family conversations. Work is fully remote with weekend hours 7:00 AM to 7:00 PM, Saturdays and Sundays.

Qualifications

• Demonstrated knowledge of medical terminology, abbreviations, and records.
• A high school diploma or equivalent is required.
• Excellent typing, data entry, communication, and multitasking skills are essential.
• Experience in healthcare call center, EMS, nursing, medical assisting, social work, dispatch, or similar healthcare environment is preferred.

Responsibilities

• Receive and manage incoming organ, tissue, and eye donor referrals.
• Gather and accurately document required medical, clinical, and referral information.
• Manage active cases throughout your assigned shift, including follow-up and communication.
• Communicate with hospital and facility staff to obtain necessary information and case updates.
• Complete preliminary donor screening and evaluation activities according to established criteria and procedures.
• Maintain timely, accurate, and objective documentation in applicable electronic systems.
• Communicate pertinent case information to appropriate DSS and on-call team members.
• Escalate cases requiring additional evaluation or review.
• Support continuity of referral and case management across shifts.
• Provide professional and responsive service to hospital and community partners.

Skills

Medical terminology knowledge

Typing

Data entry

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Network for Hope is seeking a part-time Donation Support Services (DSS) Referral Coordinator to provide weekend coverage. The role handles donor referrals, documents medical information, and coordinates with hospital staff to keep cases moving through the donation process.

This entry-point position emphasizes referral intake and case management rather than family conversations. Work is fully remote with weekend hours 7:00 AM to 7:00 PM, Saturdays and Sundays.