Remote Docket Implementation Lead

Legal Intake Pros LLC; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote-first

PTO and sick leave eligibility at 90+?

12 paid holidays

Company-sponsored professional develop

Virtual team events and workshops

High-trust environment

Job summary

Legal Intake Pros LLC is seeking a Lead Docket Implementation Specialist to help law firms set up and refine their intake tech stack, primarily using Lead Docket, Filevine, and Vinesign. You will work closely with client success and coaching teams to implement new builds, maintain templates, and continuously improve the client’s system.

This remote-first role offers room for creativity, autonomy, and impact, with opportunities to translate client needs into automated, scalable workflows across

Qualifications

• 2+ years of experience with Lead Docket, Filevine, or Vinesign (or similar CRMs).
• Fast-paced, client-facing role experience.
• Familiar with law firm operations, preferably personal injury or high-volume.
• Excellent problem-solving and communication skills.
• Strong attention to detail and ability to manage competing priorities.
• Experience in technical implementation, automations, or intake systems.

Responsibilities

• Customize and implement Lead Docket, Filevine, and Vinesign systems based on client needs
• Build and update task flows, deadline chains, section layouts, and document generation templates
• Configure contact sources, intake logic, source lists, lead routing, and e-sign workflows
• Perform real-time customization during client meetings when needed
• Translate requirements into mapped fields, custom forms, and automated workflows
• Provide post-launch system support, iterate based on client feedback, and maintain documentation
• Ensure data integrity through cleanup, field mapping, and testing
• Collaborate across departments to align system builds with quality control, coaching, and reporting

Skills

Lead Docket

Filevine

Vinesign

CRM

Client-facing

Problem solving

Attention to detail

Tools

Zapier

Salesforce

HubSpot

Job description

Legal Intake Pros LLC is seeking a Lead Docket Implementation Specialist to help law firms set up and refine their intake tech stack, primarily using Lead Docket, Filevine, and Vinesign. You will work closely with client success and coaching teams to implement new builds, maintain templates, and continuously improve the client’s system.

This remote-first role offers room for creativity, autonomy, and impact, with opportunities to translate client needs into automated, scalable workflows across