Remote DME Referral Specialist

Paradigm; Lorida (FL); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health and wellness benefits

Financial incentives: 401(k) matching,

Paid time off and holidays

Volunteer day

Learning and development programs

Job summary

Paradigm is seeking a full-time, fully remote DME Referral Care Coordinator to support a high-volume referral coordination team. You will work with referral sources, injured workers, and DME providers to ensure timely authorization, ordering, status updates, and delivery confirmation while maintaining accuracy and exceptional customer service.

The role requires familiarity with general DME, ability to manage multiple priorities, and willingness to work a Monday–Friday schedule from 12:00

Qualifications

• Excellent communication skills, verbal and written.
• Proficient in reading, grammar, and mathematics.
• Strong computer skills including Outlook, Excel, Word, Teams.

Responsibilities

• Receive DME referrals and communicate status to referral sources.
• Provide updates on authorization, ordering, and delivery confirmation.
• Coordinate with internal teams to ensure smooth information flow.
• Follow up with injured workers and referral sources for customer satisfaction.
• Support pricing accuracy with the Billing Department.
• Maintain compliance with regulatory requirements and QA initiatives.

Skills

Excellent communication

Multitasking

Microsoft Office

PHI confidentiality

Education

Some college credit or related experience

Tools

Outlook

Excel

Word

Job description

Paradigm is seeking a full-time, fully remote DME Referral Care Coordinator to support a high-volume referral coordination team. You will work with referral sources, injured workers, and DME providers to ensure timely authorization, ordering, status updates, and delivery confirmation while maintaining accuracy and exceptional customer service.

The role requires familiarity with general DME, ability to manage multiple priorities, and willingness to work a Monday–Friday schedule from 12:00