Remote DME Referral Care Coordinator | Fast-Paced Support

Paradigm; Oregon; Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health and wellness benefits (PPO, HDP

401(k) matching contributions

Paid time off and holidays

Volunteer day per year

Learning and development LEAP program

Job summary

Paradigm is seeking a full-time, fully remote DME Referral Care Coordinator to support a fast-paced referral coordination team focused on general durable medical equipment. You will partner with referral sources, injured workers, and DME providers to ensure timely authorization, ordering, status updates, and delivery confirmation while maintaining accuracy and compliance.

Role requires familiarity with DME, strong communication, and ability to manage multiple priorities in a production-driven

Qualifications

• Education/Training: Some college credit and/or experience in a related discipline.
• Experience: At least one (1) year of related experience (e.g., healthcare, DME, insurance, physician practice).
• Skills: Excellent communication skills, verbal and written; Proficient in reading, grammar, and mathematics.
• Strong computer skills (e.g., Outlook, Excel, Word, Teams, proprietary software for which training will be provided); Accuracy and efficiency required.
• Excellent organizational, prioritization and multi-tasking skills.
• Knowledgeable of medical terminology.

Responsibilities

• Receive DME referrals, communicate status and receipt of DME to referral sources.
• Provide updates to referral sources, provider, and injured worker as well as confirmation of DME delivery.
• Work closely with referral sources, injured workers and DME providers to ensure appropriate DME is delivered in a specified timeframe.
• Follow up with injured workers and referral sources in a timely manner to ensure customer satisfaction.

Skills

Excellent communication

Verbal and written

Reading/grammar/math

Outlook

Excel

Word

Teams

Proprietary software training

Accuracy and efficiency

Organizational skills

Prioritization

Multitasking

Medical terminology

Education

Some college credit or related discipline experience

Tools

Outlook

Excel

Word

Teams

Job description

Paradigm is seeking a full-time, fully remote DME Referral Care Coordinator to support a fast-paced referral coordination team focused on general durable medical equipment. You will partner with referral sources, injured workers, and DME providers to ensure timely authorization, ordering, status updates, and delivery confirmation while maintaining accuracy and compliance.

Role requires familiarity with DME, strong communication, and ability to manage multiple priorities in a production-driven