Remote District Service Manager, Diagnostics (TX/NM)

Thornton Tomasetti; United States; Remote; USD 113,000 - 227,000; Full time

Job summary

Abbott is a global healthcare leader hiring for a District Service Manager to guide and develop a field-based team serving Abbott’s Diagnostics Division. This role emphasizes exceptional customer service and technical support while promoting ADD products and maintaining Abbott’s reputation.

The position is US remote with territory coverage for Texas and New Mexico; up to 50% travel, including overnights, and frequent interaction with customers, field service, and sales staff.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• 4+ years of customer support experience.
• Must have a Valid Driver’s License.

Responsibilities

• Lead and coach a team delivering direct service and support.
• Promote ADD products and strengthen the company’s reputation through exceptional service.
• Provide technical support and customer service to Abbott Diagnostics customers.
• Coordinate with local Sales to determine appropriate selling and service tactics.
• Ensure compliance with the quality system and regulatory requirements.

Job description

Abbott is a global healthcare leader hiring for a District Service Manager to guide and develop a field-based team serving Abbott’s Diagnostics Division. This role emphasizes exceptional customer service and technical support while promoting ADD products and maintaining Abbott’s reputation.

The position is US remote with territory coverage for Texas and New Mexico; up to 50% travel, including overnights, and frequent interaction with customers, field service, and sales staff.