Remote District Parts & Service Manager II – Northeast

Bobcat Company; Pittsburgh (Allegheny County); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) matching

Paid time off and parental leave

Job summary

Bobcat Company is seeking a Parts & Service Manager to oversee operations in the Northeast U.S. and part of Canada. This remote position requires strong communication and negotiation skills, with a focus on building relationships with dealers and ensuring exceptional customer service.

The ideal candidate will have 5-7 years of management experience and will be responsible for strategic district development, performance accountability, and customer satisfaction. Benefits include a comprehensive rewards package and potential for annual bonuses based on performance.

Qualifications

• 5-7 years of experience in parts and service management or operations management.
• Strong relationship-building and networking abilities.
• Exceptional verbal and written communication skills.
• Ability to mentor and coach team members.

Responsibilities

• Develop an understanding of the assigned district and market.
• Collaborate with dealerships for quality experiences.
• Manage daily activities and financial resources.
• Engage with dealers and dissatisfied customers to resolve complaints.

Skills

Communication skills

Negotiation skills

Mechanical principles

Performance data analysis

Team leadership

Education

Bachelor's degree in a relevant field

Associate’s degree with extensive relevant experience

Job description

Bobcat Company is seeking a Parts & Service Manager to oversee operations in the Northeast U.S. and part of Canada. This remote position requires strong communication and negotiation skills, with a focus on building relationships with dealers and ensuring exceptional customer service.

The ideal candidate will have 5-7 years of management experience and will be responsible for strategic district development, performance accountability, and customer satisfaction. Benefits include a comprehensive rewards package and potential for annual bonuses based on performance.