Remote District Parts Sales Leader

Daimler Truck AG; Helena (MT); Remote; USD 128,000 - 164,000; Full time

Benefits offered by this job

Annual bonus program

401k with company match up to 6%

4 weeks vacation

13+ holidays

8 weeks parental leave

Healthcare plans

Education assistance

Disability plans

Job summary

Daimler Truck North America (DTNA) is seeking a District Parts Manager to support aftermarket parts sales, customer service, and dealer performance across a multi-state territory. This remote role requires living in or relocating to MT, MI, MN, ND, SD, or surrounding areas, with travel as needed.

Responsibilities include improving dealer parts operations, promoting DTNA programs, and providing strategic field intelligence to HQ.

Qualifications

• BS/BA +8 years of professional experience (or 3 years direct relevant experience) or 10 years of relevant experience in lieu of degree.
• Proven expertise in Microsoft Office
• Strong oral and written communication skills and presentation skills
• Ability to work at all levels of the organization and with cross-functional areas
• Ability to work and prioritize tasks independently
• Strong sales track record and product sales background
• Strong analytical skills; travel 50%+ required

Responsibilities

• Improve operational performance of parts department at the dealers/distributor level.
• Initiate innovative methods of changing dealer/distributor behavior to meet national aftermarket standards of parts performance.
• Conduct operations audits and provide recommendations for corrective action based on formal analysis of results.
• Establish harmonious relationship between Dealer/Distributor Principal and Parts Manager to enhance acceptance of corporate programs.
• Work closely with Dealer Principal to maintain total dealer/distributor commitment to aftermarket parts objectives.
• Provide headquarters staff with ongoing field intelligence on program effectiveness, training requirements, market trends, end-customer behavior, and competitive activities.
• Provide management advice to dealer/distributor personnel in order to realize both their marketing and financial goals in parts.
• Recommend changes in facilities, personnel, and business planning as required.
• Conduct financial analysis of dealer/distributor parts business and make recommendations for improvements in pricing, cost control, absorption, and the like.
• Assist dealer/distributor personnel in the development of an annual business plan for parts.
• Actively promote and assist dealer/distributor parts sales efforts on a regular basis.
• Initiate the development of sales and merchandising programs on dealer/distributor level which are consistent with national standards and corporate guidelines.
• Provide market analysis service to assist dealer/distributors in the development and execution of effective aftermarket parts marketing plans.
• Monitor territory performance and modify sales plans to ensure individual and DTNA sales targets are achieved.
• Regularly call on end customers with dealers/distributor sales/service personnel.
• Analyze customer needs to determine effectiveness of aftermarket's support to end customers.
• Analyze dealer/distributor systems requests and questions to determine complexity of issues and initiate appropriate regional or headquarters action.
• Analyze and forward as appropriate all dealer/distributor requests for technical/managerial training.
• Actively promote and support headquarters training programs and deliver personalized, on-site training as required.
• Serve as technical consultant concerning all company and dealer/distributor related systems activities.
• Provide training and liaison between headquarters IT staff and dealer/distributor personnel as required.
• Elevate dealer/distributor sales effectiveness by deploying current DTNA sales programs.
• L4 DPM responsibilities include managing a large territory with a current average of approx. 30 locations in the district.

Skills

Communication

Presentation

Travel readiness

Education

BS/BA +8 years or 3+ years relevant or 10 years experience in lieu

Tools

Paragon parts system

Salesforce

Tableau

Excelerator

SKUgle

Job description

Daimler Truck North America (DTNA) is seeking a District Parts Manager to support aftermarket parts sales, customer service, and dealer performance across a multi-state territory. This remote role requires living in or relocating to MT, MI, MN, ND, SD, or surrounding areas, with travel as needed.

Responsibilities include improving dealer parts operations, promoting DTNA programs, and providing strategic field intelligence to HQ.