Remote Dispatcher: Orchestrate Tech Schedules

Dycom Industries, Inc; Lindon (UT); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote or Hybrid opportunity

Weekly pay

Paid time off and holidays

Insurance (medical, dental, vision, Rx

401(k) with company match

Stock purchase plan

Education reimbursement

Legal insurance

Discounts on gym memberships

Descripción de la vacante

Ervin Cable Construction, LLC is seeking a Dispatcher to manage technician schedules, assign tasks, and coordinate communication between customers, technicians, and other departments. You will track work status, update records, and ensure timely completion of service requests.

The role requires at least one year of dispatch experience, strong written and verbal communication, and basic computer skills. This position is based in the United States and requires work authorization.

Formación

• High School Diploma, GED equivalent, or relevant work experience.
• At least one year of dispatch experience preferred.
• Strong written and oral communication skills.
• Basic computer skills preferred.
• Authorized to work in the United States for this company.

Responsabilidades

• Manage and prioritize technician schedules, tasks and quotas to efficiently meet customer needs.
• Dispatch orders, messages, and special instructions to technicians and other departments.
• Track work status, provide updates, and elevate issues as necessary.
• Create, manage, and close tickets while updating logs as needed.
• Handle and process data from multiple sources.
• Create maps, upload permits, and handle related documentation.
• Keep records of service calls and work orders.
• Monitor and respond to customer and technician communications to resolve scheduling or service conflicts.

Conocimientos

Written and verbal communication

Dispatch experience

Educación

High School Diploma or GED

Descripción del empleo

Ervin Cable Construction, LLC is seeking a Dispatcher to manage technician schedules, assign tasks, and coordinate communication between customers, technicians, and other departments. You will track work status, update records, and ensure timely completion of service requests.

The role requires at least one year of dispatch experience, strong written and verbal communication, and basic computer skills. This position is based in the United States and requires work authorization.