Remote Dispatch Specialist — Technician Scheduling

Comcentric Consulting; Tulsa (OK); Remote; USD 40,000 - 60,000; Full time

Job summary

A consulting firm is seeking a Dispatch Specialist for a 24-month remote contract in the US. Responsibilities include dispatching and managing technicians' schedules, processing service orders, and ensuring effective communication within the team. The ideal candidate will have at least 1 year of relevant experience, strong telephone and organizational skills, and must be a US Citizen or Green Card holder. This role may involve weekend shifts. Please email your resume for immediate consideration.

Qualifications

• 1 year of Dispatching, Scheduling, Call Center, or Coordinator experience is required.
• US Citizen or Green Card holder.
• Must pass background check to be eligible for hire.
• Good telephone skills – Clear, understandable speaking voice.
• Strong organizational skills.

Responsibilities

• Utilize systems to monitor workflow and load the work to qualified technicians.
• Evaluate and reassign work to available technicians as needed.
• Communicate with technicians to resolve force availability imbalances.
• Ensure that service orders and repair tickets are processed accurately.

Skills

Dispatching experience

Scheduling experience

Telephone skills

Organizational skills

Education

High School diploma or GED

Job description

A consulting firm is seeking a Dispatch Specialist for a 24-month remote contract in the US. Responsibilities include dispatching and managing technicians' schedules, processing service orders, and ensuring effective communication within the team. The ideal candidate will have at least 1 year of relevant experience, strong telephone and organizational skills, and must be a US Citizen or Green Card holder. This role may involve weekend shifts. Please email your resume for immediate consideration.