Remote Dispatch Specialist I - Growth Path in Marketplace

Proof; United States; Remote; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) options

Flexible Time Off

Company equipment provided

Job summary

Proof, a national platform for service of process, seeks a Dispatch Specialist I to connect opportunities with independent process servers and ensure timely dispatch within your territory.

You’ll negotiate with clients and servers, maintain records, and contribute to marketplace efficiency while growing your expertise in a fast-paced environment. This is a remote US role with benefits and potential for growth.

Qualifications

• 1-3 years of professional experience in dispatch, logistics, operations, customer service, or related.
• Strong verbal and written communication skills.
• Comfortable making outbound phone calls every day.
• Experience building trust-based relationships, especially with independent contractors or partners.
• Excellent time management and organizational skills; able to manage multiple priorities under tight deadlines.

Responsibilities

• Own a territory and become the subject-matter expert on regional requirements.
• Match every job in your territory to a process server quickly and manage your dispatch queue.
• Build relationships with independent contractors and communicate with clients to negotiate paths forward.
• Set fair pricing that works for both server and business needs.
• Document all client and server communications and decisions.

Skills

Customer communication

Verbal & written

Negotiation

Data analysis

Time management

Team player

Adaptability

Dashboard familiarity

Fast learner

Education

Bachelor's degree

Tools

MacOS

Google Workspace

Job description

Proof, a national platform for service of process, seeks a Dispatch Specialist I to connect opportunities with independent process servers and ensure timely dispatch within your territory.

You’ll negotiate with clients and servers, maintain records, and contribute to marketplace efficiency while growing your expertise in a fast-paced environment. This is a remote US role with benefits and potential for growth.