Remote Disney Vacation Planner & Concierge

Enchanted Horizons Travel; Park City (UT); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Professional growth and training

Community of travel enthusiasts

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through all planning stages, from initial inquiry to post-trip follow-up. You will handle travel arrangements, answer questions, and resolve issues with care.

Based in Illinois but offering remote work from anywhere in the U.S., the role emphasizes exceptional communication, travel knowledge, and a proactive mindset to ensure stress-free experiences for clients planning magical Disney vacations.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, ideally travel, tourism or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and quick to learn new systems and tools.

Responsibilities

• Respond to client inquiries across email, phone, and messaging channels.
• Assist with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address client concerns with empathy and efficiency to ensure satisfaction.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through all planning stages, from initial inquiry to post-trip follow-up. You will handle travel arrangements, answer questions, and resolve issues with care.

Based in Illinois but offering remote work from anywhere in the U.S., the role emphasizes exceptional communication, travel knowledge, and a proactive mindset to ensure stress-free experiences for clients planning magical Disney vacations.