Remote Disney Vacation Planner - Travel Concierge

Enchanted Horizons Travel

San Diego (CA)

Remote

USD 42,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Community of travel enthusiasts

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through every stage of their journey, from planning to safe return. You will assist with travel arrangements, answer questions, manage updates, and resolve challenges with professionalism and care.

Based in Illinois, the agency prides itself on personalized, high-quality service to travelers nationwide. Join a passionate team focused on building dreams and memories through travel.

Qualifications

Excellent written and verbal communication.
Background in customer service, preferably travel.
Attention to detail and proactive mindset.
Tech-savvy and quick to learn new booking tools.
Passion for travel and helping others create memories.

Responsibilities

Respond to client inquiries across channels (email, phone, messaging) in a timely and professional manner.
Support clients with booking modifications, cancellations, and special travel requests.
Provide accurate information regarding destinations, documentation, and agency processes.
Follow up with clients to confirm travel plans and gather feedback post-trip.
Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Communication skills

Customer service

Tech-savvy

Quick learner

Travel passion

Job description

Based in Illinois, the agency prides itself on personalized, high-quality service to travelers nationwide. Join a passionate team focused on building dreams and memories through travel.

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