Remote Disney Vacation Concierge

Enchanted Horizons Travel; Kansas City (MO); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Community of travelers

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through every step of their journey, from planning to return home. You will coordinate travel arrangements, answer questions, and resolve challenges with professionalism and care.

Based in Illinois, our agency prides itself on personalized service to travelers across the country, offering flexible remote work and industry perks.

Qualifications

• Excellent communication skills—written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Proactive mindset with ability to learn new systems quickly.
• Genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, documents, and agency processes.
• Follow up with clients to confirm plans and gather post-trip feedback.
• Address concerns with empathy and efficiency to ensure client satisfaction.

Skills

Communication skills

Customer service experience

Attention to detail

Organizational skills

Tech-savvy

Travel knowledge

Tools

Booking systems

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients through every step of their journey, from planning to return home. You will coordinate travel arrangements, answer questions, and resolve challenges with professionalism and care.

Based in Illinois, our agency prides itself on personalized service to travelers across the country, offering flexible remote work and industry perks.