Remote Disney Travel Planner & Concierge

Enchanted Horizons Travel; State College (Centre County); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks & discounts

Professional growth & training

Supportive travel community

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return, ensuring a seamless and stress-free experience.

You will handle travel arrangements, answer questions, manage updates, and resolve challenges with professionalism. Based in Illinois, the agency serves travelers nationwide with personalized, high-quality service and a dedicated support team.

Qualifications

• Background in customer service, ideally in travel, tourism, or hospitality.
• Excellent written and verbal communication skills.
• Strong attention to detail and proactive mindset.
• Able to learn new booking systems quickly.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging) promptly.
• Support clients with bookings, modifications, cancellations, and special travel requests.
• Provide up-to-date information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback after trips.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Customer service

Communication

Travel industry

Tech-savvy

Tools

Booking tools

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning through return, ensuring a seamless and stress-free experience.

You will handle travel arrangements, answer questions, manage updates, and resolve challenges with professionalism. Based in Illinois, the agency serves travelers nationwide with personalized, high-quality service and a dedicated support team.