Remote Disney Vacation Concierge — Dream Trip Planner

Enchanted Horizons Travel; Tempe (AZ); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Training & support

Travel community

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning to return home, assisting with travel arrangements, updates, and questions with professionalism.

Based in Illinois, the agency serves travelers nationwide. This remote position offers flexible hours, exclusive travel perks, ongoing training, and a team dedicated to helping clients create memorable experiences.

Qualifications

• Excellent written and verbal communication.
• Background in customer service in travel, tourism, or hospitality.
• High attention to detail and proactive mindset.
• Tech-savvy with ability to learn booking tools quickly.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special requests.
• Provide accurate information on destinations, travel docs, and processes.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Excellent communication

Customer service

Tech-savvy

Attention to detail

Organizational skills

Tools

Booking tools

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning to return home, assisting with travel arrangements, updates, and questions with professionalism.

Based in Illinois, the agency serves travelers nationwide. This remote position offers flexible hours, exclusive travel perks, ongoing training, and a team dedicated to helping clients create memorable experiences.