Remote Disney Travel Concierge

Enchanted Horizons Travel; San Jose (CA); A distancia; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote flexibility

Travel perks and discounts

Professional growth and training

Supportive team environment

Descripción de la vacante

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from trip planning through return home, ensuring a seamless, stress-free experience. You will assist with travel arrangements, answer questions, and resolve challenges with care.

Based in Illinois, the agency offers remote flexibility and travel perks, with ongoing training and a supportive team to help you build memorable travel experiences for clients nationwide.

Formación

• Excellent communication skills, both written and verbal.
• Background in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and proactive mindset.

Responsabilidades

• Respond to client inquiries across channels (email, phone, messaging).
• Assist clients with bookings, modifications, cancellations, and special requests.
• Provide up-to-date information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address client concerns with empathy and efficiency to ensure satisfaction.

Conocimientos

Excellent communication

Customer service experience

Travel/tourism knowledge

Detail-oriented

Tech-savvy

Herramientas

Booking systems

Descripción del empleo

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from trip planning through return home, ensuring a seamless, stress-free experience. You will assist with travel arrangements, answer questions, and resolve challenges with care.

Based in Illinois, the agency offers remote flexibility and travel perks, with ongoing training and a supportive team to help you build memorable travel experiences for clients nationwide.