Remote Disney Travel Concierge

Enchanted Horizons Travel; San Jose (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks and discounts

Professional growth and training

Supportive team environment

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from trip planning through return home, ensuring a seamless, stress-free experience. You will assist with travel arrangements, answer questions, and resolve challenges with care.

Based in Illinois, the agency offers remote flexibility and travel perks, with ongoing training and a supportive team to help you build memorable travel experiences for clients nationwide.

Qualifications

• Excellent communication skills, both written and verbal.
• Background in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and proactive mindset.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging).
• Assist clients with bookings, modifications, cancellations, and special requests.
• Provide up-to-date information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address client concerns with empathy and efficiency to ensure satisfaction.

Skills

Excellent communication

Customer service experience

Travel/tourism knowledge

Detail-oriented

Tech-savvy

Tools

Booking systems

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from trip planning through return home, ensuring a seamless, stress-free experience. You will assist with travel arrangements, answer questions, and resolve challenges with care.

Based in Illinois, the agency offers remote flexibility and travel perks, with ongoing training and a supportive team to help you build memorable travel experiences for clients nationwide.