Remote Disaster Relief Call Center Agent

MCI Careers; Town of Florida (NY); Hybrid; USD 20,664 - 34,440; Part time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Incentives & Rewards

Career Growth Opportunities

Job summary

MCI Careers is looking for Hurricane Relief Agents to provide exceptional customer service during disaster relief efforts. This temporary, remote position demands a high school diploma and excellent communication skills. Agents will assist customers with inquiries, improve experiences, and work in a fast-paced environment. The role comes with competitive compensation and beneficial perks, including health coverage, paid training, and a supportive work culture. Flexible shifts available as needed around hurricane relief operations.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

Responsibilities

• Assist customers with service inquiries.
• Improve the customer’s experience.
• Utilize our service techniques and systems.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating systems

Job description

MCI Careers is looking for Hurricane Relief Agents to provide exceptional customer service during disaster relief efforts. This temporary, remote position demands a high school diploma and excellent communication skills. Agents will assist customers with inquiries, improve experiences, and work in a fast-paced environment. The role comes with competitive compensation and beneficial perks, including health coverage, paid training, and a supportive work culture. Flexible shifts available as needed around hurricane relief operations.