Remote Director of National Accounts & MSP Growth

Roth Staffing; Anaheim (CA); Remote; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Fully remote

401K + matching

Bonus opportunity

Annual trip for top performers

Health & wellness programs

Diversity & inclusion programs

Community involvement

Training support

Zusammenfassung

Ultimate Staffing Services, the business line of Roth Staffing Companies, is seeking a Director of National Accounts to lead strategy, growth, and performance of key national client and MSP partnerships. You will oversee MSP Specialists and National Account Managers, driving client satisfaction, operational excellence, and revenue growth as a strategic partner across cross-functional teams.

You will develop account strategies, strengthen client relationships, and ensure successful delivery for

Qualifikationen

• 7+ years of proven experience managing national, enterprise, and MSP/VMS staffing programs.
• Demonstrated success leading, coaching, and developing account management teams.
• Hands-on recruiting experience.
• Strong understanding of MSP/VMS program operations, SLAs, KPIs, and contract compliance.
• Track record of driving account growth, retention, and client satisfaction.
• Executive presence with excellent written and oral communication and presentation skills.
• Strong analytical, problem-solving, and organizational skills.
• Excellent customer service skills.
• Natural alignment with our Company culture and core values.

Aufgaben

• Lead, develop, and mentor a team of MSP Specialists and National Account Managers, establishing performance expectations, driving accountability, and supporting career development.
• Establish and execute strategic account plans for national MSP and enterprise clients to drive revenue growth, retention, and market expansion.
• Provide strategic oversight of requisition management processes to ensure fulfillment goals and client expectations are achieved.
• Identify potential sales opportunities to gain market share and grow accounts.
• Collaborate with internal and external users and clients.
• Serve as the escalation point, navigating and resolving client concerns.
• Design and create roadmaps and SOPs to support VMS accounts.
• Oversee compliance, audit readiness, and risk mitigation activities across national accounts.
• Monitor team performance against key metrics, SLAs, and client objectives, and implement process improvements.
• Lead quarterly and annual business reviews with VMS/MSP clients, proactively managing accounts to ensure alignment with KPIs and contracts.
• Acquire a high level of knowledge of Roth's culture, features and benefits, strategic solutions, systems, and technologies, and share that knowledge with coworkers.
• Ebody Roth Staffing's Mission, Vision & Values, Purpose and Promise, and Guiding Principles - building great company culture.

Kenntnisse

National accounts leadership

Account management

Team coaching

Recruiting

MSP/VMS operations

Contract compliance

Executive communication

Analytical skills

Problem solving

Organizational skills

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Ultimate Staffing Services, the business line of Roth Staffing Companies, is seeking a Director of National Accounts to lead strategy, growth, and performance of key national client and MSP partnerships. You will oversee MSP Specialists and National Account Managers, driving client satisfaction, operational excellence, and revenue growth as a strategic partner across cross-functional teams.

You will develop account strategies, strengthen client relationships, and ensure successful delivery for