Remote Director of Customer Growth & New Accounts

MSC Industrial Direct Co.,Inc.; United States, Northern America, Americas; Remote; USD 110,000 - 173,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Director of Customer Development to lead the BDE and BDR teams, drive new business and strategic growth across core accounts, and collaborate with senior leadership to shape go-to-market strategies.

This remote, full-time role emphasizes accountability for CRM-driven sales processes and ROI optimization. The ideal candidate will bring 10+ years of management experience in sales/ops, a business degree, and a proven ability to partner cross-functionally to

Qualifications

• Bachelor's degree in Business or equivalent experience.
• Minimum of 10 years managing associates.
• Minimum of 3 years leading leadership associates preferred.
• Previous sales and operational management experience required.
• Previous industrial distribution experience preferred.

Responsibilities

• Directs New Business Development Team to achieve incremental sales and contribution margin growth across Core account prospects and newly signed accounts.
• Supports negotiation and financial modeling to align with senior customer contacts up to the C-suite ensuring profitable wins.
• Establishes ideal customer profile criteria in line with segmentation strategies and forecasts revenue and profit contributions.
• Controls and approves capital investment in new customers and programs to ensure proper deployment of finances.
• Presents new business updates and strategies to senior leadership and aligns cross-functional go-to-market efforts.
• Maintains CRM processes and drives sales enablement and readiness across teams.

Skills

Organizational mgmt

Analytical skills

Strategic planning

Leadership

Communication

Cross-functional collab

Education

Bachelor's in Business or equivalent

Job description

MSC Industrial Supply Co. is seeking a Director of Customer Development to lead the BDE and BDR teams, drive new business and strategic growth across core accounts, and collaborate with senior leadership to shape go-to-market strategies.

This remote, full-time role emphasizes accountability for CRM-driven sales processes and ROI optimization. The ideal candidate will bring 10+ years of management experience in sales/ops, a business degree, and a proven ability to partner cross-functionally to