Remote Director of Client Management

MaziCTools; United States; Remote; CAD 49,000 - 57,000; Full time

Job summary

American Airlines, Inc. is seeking a Director – Client Management to lead a team of senior Client Supervisors, driving growth for a diverse portfolio in the transportation sector.

The role focuses on crafting strategic relationships with key partners and delivering data-driven decisions that expand wallet share across channels. The ideal candidate will bring strong leadership, a proven track record in B2B sales, and the ability to manage complex negotiations while collaborating with marketing,

Qualifications

• Bachelor Degree required.

Responsibilities

• Set overall portfolio and industry strategy for the sector, driving volume and income growth using deep knowledge of shipper business and industry.
• Lead as a dynamic and empathetic people leader, mentoring and developing talent.
• Develop innovative B2B growth strategies leveraging deep finance- and automation-related industry knowledge.
• Plan productive deal structures and card acceptance arrangements to expand relationships.
• Defend dealer relationships and drive strong Net Promoter Scores through service and partner engagement.
• Drive highly analytical discussions to demonstrate the value of partnerships and drive wallet share in various channels.
• Collaborate with internal teams in marketing, risk, corporate cards, and operations to define solutions.

Education

Bachelor Degree

Job description

American Airlines, Inc. is seeking a Director – Client Management to lead a team of senior Client Supervisors, driving growth for a diverse portfolio in the transportation sector.

The role focuses on crafting strategic relationships with key partners and delivering data-driven decisions that expand wallet share across channels. The ideal candidate will bring strong leadership, a proven track record in B2B sales, and the ability to manage complex negotiations while collaborating with marketing,