Remote Director of Client Engagement & Contract Validation

Vermont, Inc; United States; Remote; USD 140.000 - 190.000; Vollzeit

Benefits dieser Stelle

401k with company match

Healthcare benefits

Paid time off

Disability insurance

Zusammenfassung

Norstella is seeking a Director of Client Engagement, Contract Validation to lead delivery, relationships, and outcomes for a portfolio of life sciences accounts. You will own contract compliance and rebate management while guiding cross‑functional teams to ensure optimal client experiences.

In this remote US role, you will drive end‑to‑end engagements, manage scope and milestones, and contribute to scalable service frameworks.

Qualifikationen

• 5+ years in life sciences consulting, market access, or managed care
• Experience with payer contracting, formulary management, or rebate operations
• Familiarity with MMIT or equivalent payer data platforms
• Strong analytical and data interpretation skills
• Experience operating as a strategic advisor to external clients – not just internal stakeholders
• Demonstrated ability to work autonomously and define scope independently
• Experience optimizing and scaling service offerings
• Experience managing complex client engagements end to end including difficult conversations and expectation management
• Comfort with ambiguity and building processes

Aufgaben

• Serve as the primary point of contact for assigned accounts.
• Build and maintain trusted advisor relationships with market access, finance, and contracting stakeholders at pharmaceutical manufacturers.
• Lead the end‑to‑end delivery of contract compliance validation engagements using MMIT formulary, coverage, and payer data.
• Ensure client contract terms are accurately reflected and validated against payer requirements.
• Collaborate with our data advisors to ensure our customers are receiving optimal outcomes.
• Support clients in identifying rebate discrepancies, analyzing gross‑to‑net exposure, and ensuring rebate obligations align with contracted payer commitments.
• Collaborate with analytics teams to surface insights from MMIT data.
• Partner with data, analytics, product, and sales teams to translate client needs into deliverables.
• Coordinate project timelines, resource allocation, and milestone tracking across concurrent engagements.
• Identify opportunities to expand engagements, refine service delivery methodologies, and contribute to scalable contract validation frameworks.
• Support sales in scoping new client opportunities.

Kenntnisse

Payer contracting

Contract validation

Data interpretation

Strategic advisory

Autonomous work

Ausbildung

MBA or advanced degree

Tools

MMIT platform

Jobbeschreibung

Norstella is seeking a Director of Client Engagement, Contract Validation to lead delivery, relationships, and outcomes for a portfolio of life sciences accounts. You will own contract compliance and rebate management while guiding cross‑functional teams to ensure optimal client experiences.

In this remote US role, you will drive end‑to‑end engagements, manage scope and milestones, and contribute to scalable service frameworks.