Remote Director, Client Engagement & Contract Validation

Norstella; Madison (WI); Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical benefits

HSA/FSA

Dental & Vision

Life & AD&D

401k match

Disability insurance

Parental leave

Paid time off

Job summary

Norstella is seeking a Director of Client Engagement, Contract Validation, to lead delivery and relationships across a portfolio of life sciences accounts. You will provide thought leadership in contract compliance and rebate management to optimize outcomes for clients.

As the primary client-facing lead, you will collaborate with data, analytics, product, and sales teams to translate client needs into deliverables and ensure scalable, high‑quality service across engagements.

Qualifications

• 5+ years in life sciences consulting, market access, or managed care.
• Experience with payer contracting, formulary management, or rebate operations.
• Familiarity with MMIT or equivalent payer data platforms.
• Strong analytical and data interpretation skills.
• Experience operating as a strategic advisor to external clients.

Responsibilities

• Serve as the primary point of contact for assigned accounts.
• Lead end-to-end delivery of contract compliance validation engagements.
• Support clients in identifying rebate discrepancies and analyzing gross-to-net exposure.
• Coordinate project timelines and resource allocation across engagements.
• Identify opportunities to expand engagements and refine service delivery.

Skills

Life sciences consulting

Payer contracting

MMIT experience

Analytical skills

Strategic advisory

Education

MBA or advanced degree

Tools

MMIT platform

Job description

Norstella is seeking a Director of Client Engagement, Contract Validation, to lead delivery and relationships across a portfolio of life sciences accounts. You will provide thought leadership in contract compliance and rebate management to optimize outcomes for clients.

As the primary client-facing lead, you will collaborate with data, analytics, product, and sales teams to translate client needs into deliverables and ensure scalable, high‑quality service across engagements.