Remote Director, Observability Architects (Americas)
Grafana
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Benefits offered by this job
Job summary
Grafana Labs, a remote-first company, seeks a Director of Observability Architects for the Americas. You will build and lead a team of solution architects guiding customers through onboarding, adoption, and expansion of Grafana’s platform at scale.
You will work with sales, product, and customers to shape programs, leverage AI responsibly, and deliver measurable outcomes while mentoring teams across the region.
Responsibilities
- Direct the region's plan and outcomes with leadership guidance.
- Own customer adoption, retention and expansion reporting and escalation.
- Partner with AMER Sales on programs and events to drive adoption.
Skills
Job description
Grafana Labs, a remote-first company, seeks a Director of Observability Architects for the Americas. You will build and lead a team of solution architects guiding customers through onboarding, adoption, and expansion of Grafana’s platform at scale.
You will work with sales, product, and customers to shape programs, leverage AI responsibly, and deliver measurable outcomes while mentoring teams across the region.
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