Remote Director, Commercial Lines Strategy & Operations

Insurance Office of America; Spring Valley (WI); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid time off

401K

Career growth

Work-life balance

Community service

Supportive teammates

Job summary

Insurance Office of America is seeking a Director, Commercial Lines to lead national Commercial Property & Casualty operations with a focus on standardizing workflows and driving operational excellence. Remote work is preferred with Central Time Zone hours, and onsite presence may be required occasionally to meet business needs.

The ideal candidate will hold a Property & Casualty license, with CPCU or CIC designation preferred, and have 5–7+ years of leadership experience within a large

Qualifications

• Active Property & Casualty license required.
• CPCU and/or CIC designation preferred.
• 5–7+ years of Commercial Lines operational leadership in a large brokerage or agency.
• Experience with workflow standardization and process optimization.
• Experience with mergers, acquisitions, and operational integration initiatives.

Responsibilities

• Partner with leadership to develop and execute Commercial Lines strategy.
• Identify operational challenges and implement scalable solutions.
• Establish standardized workflows and best practices across the organization.
• Lead process improvement initiatives to boost productivity and quality.
• Perform root cause analysis and implement corrective actions.
• Analyze staffing and capacity to support growth.

Skills

Leadership

Stakeholder management

Change leadership

Analytical thinking

Problem solving

Strategic thinking

Education

Property & Casualty License

CPCU or CIC designation

Tools

EPIC

Job description

Insurance Office of America is seeking a Director, Commercial Lines to lead national Commercial Property & Casualty operations with a focus on standardizing workflows and driving operational excellence. Remote work is preferred with Central Time Zone hours, and onsite presence may be required occasionally to meet business needs.

The ideal candidate will hold a Property & Casualty license, with CPCU or CIC designation preferred, and have 5–7+ years of leadership experience within a large