Remote Director, Client Success & Strategic Accounts

Altus Receivables Managment, Inc.; United States; Remote; USD 200,000 - 300,000; Full time

Benefits offered by this job

Remote/telecommute

Competitive compensation

Equal Opportunity Employer

Job summary

Altus Commercial Receivables is seeking a Director of Account Management & Client Success to lead a team of Account Managers responsible for client retention, relationship growth, and overall client success. This remote role requires travel up to 25% and collaborates with executives to shape client strategy and drive revenue growth.

The Director will develop a high-performing client service culture, ensure exceptional service delivery, and serve as a trusted advisor to clients.

Qualifications

• Proven experience leading and developing Account Managers, Client Success/Relationship teams.
• Track record in driving client retention, satisfaction, and revenue growth.
• Experience managing strategic accounts and executive-level client relationships.

Responsibilities

• Lead and develop a high-performing Account Management team.
• Cultivate executive-level client relationships and strategic partnerships.
• Drive client retention, growth, and long-term account success.
• Oversee client business reviews and align service delivery with business objectives.
• Utilize data and analytics to improve client engagement and performance.

Skills

Client Relationships

Team Leadership

Strategic Planning

Executive Communication

Education

Bachelor's degree or higher

MBA preferred

Tools

Salesforce

CRM Software

Job description

Altus Commercial Receivables is seeking a Director of Account Management & Client Success to lead a team of Account Managers responsible for client retention, relationship growth, and overall client success. This remote role requires travel up to 25% and collaborates with executives to shape client strategy and drive revenue growth.

The Director will develop a high-performing client service culture, ensure exceptional service delivery, and serve as a trusted advisor to clients.