Remote Digital Banking Solutions Manager

Sunflower Bank; Scottsdale (AZ); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

401(k) Plan with 6% Match

Health/Dental/Vision Insurance

Company-paid Life Insurance

Tuition Reimbursement

Fitness Reimbursement

Paid Time Off

Volunteer Leave

Job summary

Sunflower Bank, N.A. seeks a Digital Banking Solutions Manager to lead the strategy, administration, support, and enhancements of online and mobile banking platforms.

You will direct a team of digital banking analysts, collaborate with business partners, and drive secure, compliant, and customer-centric digital experiences. Responsibilities include roadmap ownership, vendor management, platform upgrades, risk coordination, ROI analysis, and performance reporting.

Qualifications

• Bachelor’s Degree or equivalent and 3-5 years of previous banking experience; or an equivalent combination of training and experience.
• 3-5 years of experience with Digital Banking products, Treasury Management, and Product Management, especially in the commercial banking industry.
• Experience in managing and leading support teams.
• Extensive knowledge of payment solutions, CTP or AAP certifications is a plus
• Must be able to work flexible hours.

Responsibilities

• Own and manage the digital banking solutions roadmap with input from strategic business partners and stakeholders.
• Serves as technical owner for online and mobile banking solutions.
• Prioritize and manage enhancement requests.
• Lead vendor relationships and contract performance reviews.
• Coordinate platform upgrades, testing, and releases.
• Partner with Information Security and Compliance on risk management activities.
• Develop business cases and ROI analyses for digital initiatives.
• Support Treasury Management and Retail Banking digital strategies.
• Report on KPIs and digital performance metrics to leadership.
• Ensure platform availability, reliability, and service quality.
• Manage the entire product lifecycle, from strategic planning to tactical activities.
• Lead and manage employees within the Digital Banking Solutions Team ensuring timely resolution of incidents and service requests, as well as execution of new initiatives and enhancements.
• Drive continuous improvement and digital transformation initiatives.

Job description

Sunflower Bank, N.A. seeks a Digital Banking Solutions Manager to lead the strategy, administration, support, and enhancements of online and mobile banking platforms.

You will direct a team of digital banking analysts, collaborate with business partners, and drive secure, compliant, and customer-centric digital experiences. Responsibilities include roadmap ownership, vendor management, platform upgrades, risk coordination, ROI analysis, and performance reporting.