Remote Diagnostic Specialist - Automotive

Placements24; United States; Remoto; USD 36.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Home office equipment allowance

Internet allowance

Remote professional development

Descrizione del lavoro

Placements24 is seeking a Remote Diagnostic Specialist for a fully remote role based in South Africa. You will perform remote diagnostic analysis of vehicle systems, troubleshoot complex issues remotely, and advise dealership technicians with detailed repair guidance.

You will document procedures, collaborate with engineering, and stay updated on evolving vehicle technologies. A strong automotive diagnostic background and reliable home office setup are required.

Competenze

• Minimum 5 years of experience as an automotive technician or diagnostic specialist.
• Strong proficiency in using vehicle diagnostic software and remote access tools.
• In-depth knowledge of modern vehicle electronic systems, CAN bus, and engine management.

Mansioni

• Perform remote diagnostic analysis of vehicle systems using proprietary software and telematics data.
• Troubleshoot complex mechanical, electrical, and software-related issues from a distance.
• Communicate findings and provide detailed repair guidance to dealership technicians and service advisors.
• Document diagnostic procedures, findings, and resolutions meticulously in the knowledge base.
• Collaborate with engineering and support teams to identify recurring issues and propose solutions.
• Stay updated on new vehicle technologies and diagnostic techniques.

Conoscenze

Automotive diagnostics

Remote diagnostics tools

CAN bus & engine management

Data interpretation

Remote collaboration

Communication skills

Strumenti

Remote access tools

Descrizione del lavoro

Our client is establishing a cutting-edge remote diagnostic center and seeks a talented Remote Diagnostic Specialist to join their innovative team based in George . In this fully remote position, you will leverage advanced remote diagnostic tools and telematics to troubleshoot vehicle issues reported by customers and service centers nationwide. You will be crucial in identifying complex technical problems, providing clear and actionable solutions, and supporting field technicians through remote consultations. This role is ideal for an experienced automotive professional who excels at problem-solving and enjoys the flexibility of a remote work environment, contributing to a forward-thinking approach to automotive support.

Key Responsibilities

• Perform remote diagnostic analysis of vehicle systems using proprietary software and telematics data.
• Troubleshoot complex mechanical, electrical, and software-related issues from a distance.
• Communicate findings and provide detailed repair guidance to dealership technicians and service advisors.
• Document diagnostic procedures, findings, and resolutions meticulously in the knowledge base.
• Collaborate with engineering and support teams to identify recurring issues and propose solutions.
• Stay updated on new vehicle technologies and diagnostic techniques.

Requirements

• Minimum 5 years of experience as an Automotive Technician or Diagnostic Specialist.
• Strong proficiency in using vehicle diagnostic software and remote access tools.
• In-depth knowledge of modern vehicle electronic systems, CAN bus, and engine management.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data.
• Strong communication and interpersonal skills for effective remote collaboration.
• Must have a reliable high-speed internet connection and a dedicated home office setup.

Benefits

• Competitive salary package for a remote role.
• Comprehensive health, dental, and vision insurance benefits.
• Generous allowance for home office equipment and internet.
• Paid time off and opportunities for remote professional development.
• The flexibility to work from anywhere within South Africa.