Remote Desk-Based Account Manager II — AI & Networking

Lumen; Hartford (CT); Remote; USD 56,000 - 74,000; Full time

Benefits offered by this job

Remote work

Job summary

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth across an assigned territory with a focus on virtual selling. You will connect customer needs to Lumen’s networking, cloud, cybersecurity, and AI solutions, coordinating with internal experts as needed.

The role emphasizes consultative discovery, a strong value proposition, and the ability to manage opportunities from outreach to close.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Four or more years of sales experience in technology or digital infrastructure.
• Experience developing new business opportunities and managing relationships.
• Proven desk-based or inside/outside sales with activity, pipeline, and quota expectations.
• Strong prospecting, presentation, negotiation, and closing skills.
• Ability to conduct effective virtual discovery calls, web meetings, and follow-up.
• Experience using Salesforce or a comparable CRM to manage opportunities and forecasts.

Responsibilities

• Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas.
• Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue.
• Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.
• Effectively navigate company systems and tools to provide customers with timely quotes and follow up.
• Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.
• Engage internal resources and support personnel to provide an exceptional customer experience.
• Leverage the broader sales resource ecosystem to drive high impact opportunities.
• Work with urgency through all aspects of the sales cycle through closing.

Skills

Sales experience

Consultative selling

Account management

Opportunity management

CRM (Salesforce)

Virtual discovery calls

Communication skills

Education

Bachelor's degree or equivalent

Tools

Salesforce CRM

Job description

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth across an assigned territory with a focus on virtual selling. You will connect customer needs to Lumen’s networking, cloud, cybersecurity, and AI solutions, coordinating with internal experts as needed.

The role emphasizes consultative discovery, a strong value proposition, and the ability to manage opportunities from outreach to close.