Remote Deputy Program Manager, Federal Health IT

Rackner; United States; Teletrabalho; USD 110 000 - 170 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) with company match

Medical/dental/vision coverage

Paid time off and holidays

Remote-work support

Professional development opportunities

Wellness reimbursement

Resumo da oferta

Rackner, Inc. seeks a Deputy Program Manager to lead day-to-day federal health IT operations. This remote role supports a DoD mission, coordinating clinical, training, field, and technical teams to keep services aligned with commitments.

You will work with program leadership to balance priorities, manage capacity, and resolve operational challenges across service-delivery functions in a national employment footprint. Expect meaningful leadership in a DoD environment with mission-ready outcomes.

Qualificações

• 8+ years of service management or operations leadership experience in DoD programs.
• Active U.S. Government Secret clearance required.
• ITIL 4 Foundation certification is required.

Responsabilidades

• Lead day-to-day service operations across multiple teams in a federal health IT mission.
• Coordinate schedules and priorities across training, field activities, and service delivery.
• Manage workforce capacity and resource coordination for operational readiness.
• Identify scheduling conflicts and staffing challenges, addressing priorities.
• Coordinate supplemental staffing and surge support within authorized work requirements.
• Lead weekly operational and monthly service reviews with program leadership.
• Support the Program Manager and act on their behalf when needed.

Conhecimentos

DoD operations leadership

ITIL 4 Foundation

Active Secret clearance

Descrição da oferta de emprego

Rackner, Inc. seeks a Deputy Program Manager to lead day-to-day federal health IT operations. This remote role supports a DoD mission, coordinating clinical, training, field, and technical teams to keep services aligned with commitments.

You will work with program leadership to balance priorities, manage capacity, and resolve operational challenges across service-delivery functions in a national employment footprint. Expect meaningful leadership in a DoD environment with mission-ready outcomes.