Remote Training Program Lead - Federal Healthcare Tech

Rackner, Inc.; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision insurance

Paid time off & holidays

Remote-work support

Professional development opportunities

Fitness and wellness reimbursement

Job summary

Rackner, Inc. seeks an experienced Training Program Lead to oversee enterprise training operations supporting military healthcare technology.

You will coordinate schedules, instructor readiness, course delivery, and training quality across a distributed user community, collaborating with clinical, technical, and program teams. The role emphasizes managing large-scale training programs, ensuring consistency, and improving training effectiveness within complex federal healthcare environments.

Qualifications

• 8+ years in enterprise training delivery, incl. 3+ years in a training lead role.
• Experience administering courses through JKO.
• Experience supporting CME accreditation and CEPO processes.
• Active U.S. Government Secret security clearance.

Responsibilities

• Lead enterprise training operations across instructor-led, virtual, and self-paced learning programs.
• Own and coordinate high-volume enterprise training calendars, instructor assignments, and delivery schedules across multiple formats.
• Oversee instructor qualification, certification, train-the-trainer activities, and instructional readiness.
• Coordinate course-development requests, quality reviews, feedback resolution, and training material releases with SMEs.
• Manage training delivery changes with stakeholders to maintain quality and alignment with customer requirements.
• Oversee training evaluations, course reporting, and continuing education accreditation compliance.
• Monitor training participation, learner feedback, and performance indicators to evaluate effectiveness and identify improvements.

Skills

Enterprise training delivery

Training program leadership

Active Secret clearance

CME/CEPO processes

JKO administration

Tools

Joint Knowledge Online (JKO)

Job description

Rackner, Inc. seeks an experienced Training Program Lead to oversee enterprise training operations supporting military healthcare technology.

You will coordinate schedules, instructor readiness, course delivery, and training quality across a distributed user community, collaborating with clinical, technical, and program teams. The role emphasizes managing large-scale training programs, ensuring consistency, and improving training effectiveness within complex federal healthcare environments.