Remote Deal Desk Manager — Strategy & Revenue Ops

Limber Health, Inc.; Pittsburgh (Allegheny County); Remote; USD 96,000 - 120,000; Full time

Job summary

Net Health is seeking a Manager, Deal Desk to own the end-to-end Deal Desk function across Quote Building, Legal, Client Action, and Cancellations. You will drive operational excellence, lead a cross-functional team, and partner with Sales, Finance, Legal, CS, and Product to ensure consistent SLA performance and strategic impact on revenue lifecycle.

The role requires 6+ years in related functions, supervisory experience, and strong analytics. A healthcare SaaS background is preferred.

Qualifications

• Bachelor's degree in Business, Finance, Operations, or related field required.
• 6+ years of professional experience in Deal Desk, Revenue Operations, Sales Ops, Order Management, or related functions; 1+ year supervisory experience.
• Ability to manage across the full quote-to-cash lifecycle with cross-functional teams.
• Strong management judgment and ability to translate strategy into Deal Desk direction.
• Proven experience in people management, performance reviews, and talent development.
• Excellent communication skills; able to influence senior stakeholders and drive alignment.
• Strong analytical and data interpretation capabilities for reporting and strategic insights.
• Experience leading process, system, and data improvements across multiple functions.
• Able to balance operational accountability with strategic initiatives and team leadership.
• Healthcare SaaS or multi-product environment exposure is a plus.

Responsibilities

• Own end-to-end accountability for Deal Desk performance and SLA adherence.
• Oversee people management: hiring, performance, compensation, development, and capacity planning.
• Maintain KPI framework, reporting, and leadership reviews; translate data into insights.
• Set strategic direction and structure for the Deal Desk; govern policies and decisions.
• Lead cross-functional collaboration with Sales, Finance, Legal, CS, and Product at executive levels.
• Manage Enterprise Business Systems partnership; influence system roadmaps and changes.
• Direct Deal Desk contributions to acquisitions, migrations, and revenue model evolution.
• Drive process, system, and data improvements for scalability and efficiency.
• Maintain documentation, policy direction, and decision frameworks; ensure business continuity.
• Partner with Center of Excellence for strategic evolution of go-to-market operations.

Skills

Deal Desk management

Cross-functional partnership

People management

Data interpretation

Operational governance

SLA adherence

Strategic decision making

Communication skills

Education

Bachelor's degree in Business, Finance, Operations

Tools

Salesforce CPQ

NetSuite

Microsoft 365 / Excel

Conga CLM

Tableau or similar analytics tools

Job description

Net Health is seeking a Manager, Deal Desk to own the end-to-end Deal Desk function across Quote Building, Legal, Client Action, and Cancellations. You will drive operational excellence, lead a cross-functional team, and partner with Sales, Finance, Legal, CS, and Product to ensure consistent SLA performance and strategic impact on revenue lifecycle.

The role requires 6+ years in related functions, supervisory experience, and strong analytics. A healthcare SaaS background is preferred.