Remote Deal Desk Manager (NA)

Horizon3; Oregon; Hybrid; USD 115,000 - 140,000; Full time

Benefits offered by this job

Inclusive Team

Growth Opportunities

Innovative Culture

Hybrid & Remote Work

Competitive Compensation

Job summary

Horizon3 is hiring a Deal Desk Manager to oversee order processes and deal desk activities for the North America region. You will partner with Sales leadership to structure complex enterprise deals and ensure accurate order processing and compliance across tax rules.

This role requires cross-functional collaboration with Legal, Finance, and Product. Ideal candidates bring 3–5 years in deal desk or revenue operations, strong CRM skills (Salesforce), and a detail-oriented, analytical mindset in a

Qualifications

• 3 to 5 years of experience in Deal Desk, Revenue Operations, or Order Management roles.
• Proficiency in CRM systems (e.g., Salesforce), Quote-to-Cash and other relevant sales and AI tools.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Structure complex enterprise deals (discounts, ramp structures, multi-year commitments) balancing speed-to-close with guardrails.
• Review and approve deals per approval matrices and revenue policies.
• Manage and process sales orders with accuracy and timely fulfillment.
• Ensure deals comply with US/Canada/Mexico tax rules and collect tax documentation.
• Coordinate with Finance and Provisioning for billing and multi-currency handling.
• Collaborate with Legal using Streamline AI for contract reviews and approvals.
• Coordinate RFPs and VRAs to clear compliance hurdles for NA buyers.
• Train sales on order management, legal workflows, and deal desk processes.
• Maintain CRM data integrity across sales operations.
• Identify bottlenecks in quote-to-cash and propose improvements.
• Act as bridge between Sales, Global Finance, Legal, and Product.

Skills

Deal Desk experience

Revenue Operations

Order Management

CRM systems

Analytical skills

Communication skills

Multitasking

Education

Bachelor's degree

Tools

Salesforce

Job description

Horizon3 is hiring a Deal Desk Manager to oversee order processes and deal desk activities for the North America region. You will partner with Sales leadership to structure complex enterprise deals and ensure accurate order processing and compliance across tax rules.

This role requires cross-functional collaboration with Legal, Finance, and Product. Ideal candidates bring 3–5 years in deal desk or revenue operations, strong CRM skills (Salesforce), and a detail-oriented, analytical mindset in a