Remote Deal Desk Manager - SaaS Quotes & Contracts

ClearGov; Boston (MA); Remote; USD 115,000 - 140,000; Full time

Benefits offered by this job

Remote-friendly environment

Competitive compensation

Comprehensive benefits

Job summary

ClearGov is seeking a Deal Desk Manager to own the end-to-end deal desk across new business, expansions, and renewals. You’ll partner with Sales, CS, and Partnerships to provide pricing discipline, mitigate contract risk, and drive process improvements for the revenue org.

You’ll build quotes, advise on packaging and multi-year structures, and maintain price books and templates with Finance. This role supports multiple teams with a focus on accuracy and governance.

Qualifications

• 5+ years managing Deal Desk or order management at a SaaS company.
• Strong Salesforce skills: admin-level configuration (fields, reports, dashboards).
• Familiarity with CPQ or comparable quoting tools.
• Experience supporting multiple Sales or CS teams and managing priorities.
• Working knowledge of SaaS metrics and contract terms (ARR, NRR, renewals).
• Advanced Excel or Google Sheets skills (lookups, pivots, reconciliation).
• Precise with numbers, data, and contract language; able to say no when needed.

Responsibilities

• Build and review quotes for Sales, CS, and Partnerships across ClearGov.
• Advise reps on packaging, multi-year structures, ramp schedules, and bundling.
• Review discount requests against thresholds; approve or escalate with rationale.
• Maintain price book, product catalog, and quote templates with Finance and Product.
• Track deal desk turnaround times and adhere to SLAs.
• Prepare order forms, renewals, amendments, and co-terms from templates.
• Triage redlines and non-standard terms; route to Legal and Finance as needed.
• Navigate public-sector procurement: RFP pricing, cooperative contracts, POs.
• Manage e-signature workflow and ensure contracts match booked opportunities.
• Audit Closed Won bookings before hand-off to Finance and CS onboarding.
• Own contract repository and renewals data in Salesforce.
• Partner with Finance on invoicing hand-off and month-end close.

Skills

Deal Desk

Salesforce

CPQ

Excel/Sheets

Contract terms

Process documentation

Tools

Salesforce CPQ

Job description

ClearGov is seeking a Deal Desk Manager to own the end-to-end deal desk across new business, expansions, and renewals. You’ll partner with Sales, CS, and Partnerships to provide pricing discipline, mitigate contract risk, and drive process improvements for the revenue org.

You’ll build quotes, advise on packaging and multi-year structures, and maintain price books and templates with Finance. This role supports multiple teams with a focus on accuracy and governance.