Remote Deal Desk Manager: Pricing and Contracts

ClearGov; United States; Remote; USD 115,000 - 140,000; Full time

Benefits offered by this job

Remote & flexible work

Meaningful work that impacts US & CA

Collaborative, high-performing team

Competitive compensation & benefits

Paid time off & holidays

Job summary

ClearGov is hiring a Deal Desk Manager to serve as the operational backbone of its go-to-market organization. You will own the end-to-end Deal Desk across new business, expansions, and renewals, partnering with Sales, Customer Success, and Partnerships to ensure pricing discipline and mitigate contract risk.

The role requires 5+ years of Deal Desk or order management experience in a SaaS company, CPQ familiarity, and strong Excel skills.

Qualifications

• 5+ years managing Deal Desk or order management at a SaaS company.
• Familiarity with CPQ or comparable quoting tools.
• Experience supporting multiple Sales or CS teams — and managing their competing priorities.
• Working knowledge of SaaS metrics and contract terms: ARR, services, NRR, GRR, pipeline stages, multi-year deals, co-terming, uplifts, renewals.
• Advanced Excel or Google Sheets skills (lookups, pivots, reconciliation).
• Precise with numbers, data, and contract language; comfortable saying no and offering an alternative.
• Builds processes others can follow: clear documentation, training, and a request queue with SLAs.

Responsibilities

• Build and review quotes for Sales (net-new), CS (renewals, expansions, uplifts) and Partnerships across ClearGov
• Advise reps and CSMs on packaging, multi-year structures, ramp schedules, and bundling to maximize ARR within pricing guardrails
• Review discount requests against approval thresholds; approve within your authority and escalated the rest with a recommendation
• Maintain the price book, product catalog, and quote templates with Finance and Product
• Track deal desk turnaround times and hold to published SLAs
• Prepare order forms, renewals, amendments, and co-terms from standard templates
• Triage redlines and non-standard terms (payment terms, auto-renewal, termination for convenience, price caps, SLAs); route to Legal and Finance as needed
• Navigate public-sector procurement: RFP pricing, cooperative purchasing contracts, purchase orders, fiscal-year budget cycles, and board-approval timelines
• Manage e-signature workflow and confirm executed contracts match the booked opportunity
• Audit Closed Won bookings (ARR, term, products, start dates) before hand-off to Finance and CS onboarding
• Own the contract repository and keep renewal dates, terms, and uplift clauses accurate in Salesforce
• Partner with Finance on invoicing hand-off, revenue recognition inputs, and month-end close

Skills

Deal Desk management

CPQ tools

Multi-team support

SaaS metrics

Advanced Excel

Contract language

Process improvement

Tools

Salesforce

CPQ

Job description

ClearGov is hiring a Deal Desk Manager to serve as the operational backbone of its go-to-market organization. You will own the end-to-end Deal Desk across new business, expansions, and renewals, partnering with Sales, Customer Success, and Partnerships to ensure pricing discipline and mitigate contract risk.

The role requires 5+ years of Deal Desk or order management experience in a SaaS company, CPQ familiarity, and strong Excel skills.