Danish-Speaking End User Support Specialist Relocation

Employers from Greece; United States; Remote; USD 39,000 - 61,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is seeking a Danish Speaking End User Support Specialist to provide excellent support for Danish-speaking clients in a tech-driven environment. You will resolve technical inquiries, guide users on applications, and ensure a superb user experience across channels.

The role emphasizes strong communication in Danish and English, with opportunities for growth, training, and a relocation package for the right candidate.

Qualifications

• Fluency in Danish and English is essential.
• Experience in end user support or customer service is desirable.
• Strong problem-solving skills to address technical challenges.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Provide Danish end-user support via phone, email, and chat.
• Diagnose and troubleshoot software, hardware, and networking issues.
• Offer guidance and training on applications to users.
• Document all interactions and resolutions in the ticketing system.
• Escalate complex problems to technical teams and suggest improvements.
• Follow up with users to confirm resolution and satisfaction.
• Stay updated on new technologies to improve service quality.

Skills

Danish language

English language

Customer service

Problem solving

Tools

Ticketing systems

Remote support tools

Job description

Patrique Mercier Recruitment FR is seeking a Danish Speaking End User Support Specialist to provide excellent support for Danish-speaking clients in a tech-driven environment. You will resolve technical inquiries, guide users on applications, and ensure a superb user experience across channels.

The role emphasizes strong communication in Danish and English, with opportunities for growth, training, and a relocation package for the right candidate.