Danish-Speaking Customer Happiness Specialist | Relocation

Employers from Greece; United States; Remote; USD 31,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment FR in Greece is seeking a Danish Speaking Customer Happiness Specialist to deliver outstanding support to Danish-speaking customers across phone, email, and live chat. You will resolve issues, document interactions in our CRM, and collaborate with teams to improve the customer experience.

The role requires fluent Danish and English, a background in customer service, strong communication, and meticulous organization.

Qualifications

• Fluent in Danish and English with excellent written and verbal communication skills.
• Background in customer service or related roles is highly preferred.
• Strong interpersonal skills and the ability to connect with customers effectively.
• Problem-solving mindset focused on delivering an exceptional customer experience.

Responsibilities

• Act as the main contact for Danish-speaking customers via phone, email, and live chat.
• Ensure a high level of customer satisfaction by responding to inquiries and resolving issues promptly.
• Document all interactions in the CRM system for accurate records.
• Analyze feedback to identify trends and suggest improvements to the customer experience.
• Collaborate with other departments to implement efficient solutions for customers.

Skills

Danish language

English language

Customer service mindset

Communication skills

CRM familiarity

Tools

CRM systems

Live chat tools

Job description

Patrique Mercier Recruitment FR in Greece is seeking a Danish Speaking Customer Happiness Specialist to deliver outstanding support to Danish-speaking customers across phone, email, and live chat. You will resolve issues, document interactions in our CRM, and collaborate with teams to improve the customer experience.

The role requires fluent Danish and English, a background in customer service, strong communication, and meticulous organization.