Remote CX Consultant — Global Transformation Lead

Jobgether; Stati Uniti; Remoto; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

Fixed-term contract

International project exposure

Descrizione del lavoro

Jobgether seeks a CX Consultant for an international transformation project in the construction industry. This fully remote, fixed-term role requires strong CX design methodology knowledge and the ability to engage C-level stakeholders, with exposure to international projects.

You will own workstreams independently across an international team, driving process optimization and customer journey improvements throughout the program.

Competenze

• Proven CX consulting experience with strong knowledge of design methodologies.
• Expertise in process analysis, optimization, and customer journey visualization.
• Excellent German communication skills and ability to engage C-level stakeholders.

Mansioni

• Assess complex business processes and customer journeys to improve CX.
• Lead stakeholder interviews and develop actionable recommendations.
• Manage workstreams independently in an international team.

Conoscenze

CX consulting

Design methodologies

Process analysis

Customer journey visualization

German communication

Descrizione del lavoro

Jobgether seeks a CX Consultant for an international transformation project in the construction industry. This fully remote, fixed-term role requires strong CX design methodology knowledge and the ability to engage C-level stakeholders, with exposure to international projects.

You will own workstreams independently across an international team, driving process optimization and customer journey improvements throughout the program.