CX Consultant (Fully Remote)

Jobgether; USA; Remote; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Fully remote

Fixed-term contract

International project exposure

Zusammenfassung

Jobgether seeks a CX Consultant for an international transformation project in the construction industry. This fully remote, fixed-term role requires strong CX design methodology knowledge and the ability to engage C-level stakeholders, with exposure to international projects.

You will own workstreams independently across an international team, driving process optimization and customer journey improvements throughout the program.

Qualifikationen

• Proven CX consulting experience with strong knowledge of design methodologies.
• Expertise in process analysis, optimization, and customer journey visualization.
• Excellent German communication skills and ability to engage C-level stakeholders.

Aufgaben

• Assess complex business processes and customer journeys to improve CX.
• Lead stakeholder interviews and develop actionable recommendations.
• Manage workstreams independently in an international team.

Kenntnisse

CX consulting

Design methodologies

Process analysis

Customer journey visualization

German communication

Jobbeschreibung

• Assess complex business processes and customer journeys to improve CX.
• Lead stakeholder interviews and develop actionable recommendations.
• Manage workstreams independently in an international team.

Requirements:

• Proven CX consulting experience with strong knowledge of design methodologies.
• Expertise in process analysis, optimization, and customer journey visualization.
• Excellent German communication skills and ability to engage C-level stakeholders.
• Fully remote working arrangement.
• Fixed-term employment contract with international project exposure.
• Flexible, independent ownership of workstreams.

Application Process:

• Top candidates are shared directly with the hiring company for interviews.

Jobgether

This is a partner company seeking a CX Consultant for an international transformation project within the construction industry. The company is represented by Jobgether, which uses AI-powered matching to review applications quickly and fairly.