Remote Customs Entry Coordinator — Path to Account Lead

Mohawk Global Logistics Corp; City of Rochester (NY); Hybrid; USD 55,000 - 60,000; Full time

Job summary

Mohawk Global Logistics Corp in the United States seeks a CHB Coordinator to accurately process customs entries on assigned accounts and communicate with clients and CBP to support daily brokerage operations. The role works under the guidance of a CHB Team Lead to build proficiency in entry processing and regulatory compliance.

The incumbent is expected to meet established KPIs, participate in training, and contribute to team success while building toward independent account management.

Qualifications

• 1-2 years of experience in customs brokerage, international trade, logistics, or related field.
• Familiarity with customs entry processes and U.S. Customs regulations.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as a primary point of contact for assigned accounts, providing timely updates and responsive customer support.
• Process customs entries accurately and timely in accordance with client requirements and regulatory standards.
• Review and validate shipment documentation, including invoices, packing lists, and supporting customs documentation.
• Ensure compliance with CBP regulations, customer SOPs, and internal procedures.
• Collaborate with internal teams and regulatory agencies to address operational challenges.
• Escalate non-routine issues and exceptions to leadership as needed.

Skills

Customs regulations knowledge

Entry processing

CargoWise proficiency

Microsoft Office

Documentation accuracy

Education

Bachelor's degree in Business/Supply Chain/Logistics/International Trade

Tools

CargoWise

Job description

Mohawk Global Logistics Corp in the United States seeks a CHB Coordinator to accurately process customs entries on assigned accounts and communicate with clients and CBP to support daily brokerage operations. The role works under the guidance of a CHB Team Lead to build proficiency in entry processing and regulatory compliance.

The incumbent is expected to meet established KPIs, participate in training, and contribute to team success while building toward independent account management.