Remote Customs Entry Coordinator

Mohawk Global Logistics Corp; Chicago (IL); Hybrid; USD 53,000 - 60,000; Full time

Job summary

Mohawk Global Logistics Corp is seeking a CHB Coordinator in Chicago, IL to process customs entries for assigned accounts, communicate with clients and CBP, and support daily brokerage operations. The role emphasizes accuracy, timeliness, and ongoing skill development under supervision.

The position requires 1–2 years in customs brokerage or related fields, familiarity with U.S. regulations, and proficiency with CargoWise and MS Office. It offers a pathway toward independent account management.

Qualifications

• 1–2 years of experience in customs brokerage or logistics.
• Familiarity with U.S. Customs regulations.
• Experience with CargoWise or similar systems.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office applications.

Responsibilities

• Serve as a primary point of contact for assigned accounts, providing timely updates and responsive customer support.
• Build effective working relationships with clients through professional communication and service.
• Address routine client inquiries and elevate complex issues as appropriate.
• Support client satisfaction through accurate execution and proactive communication.
• Process customs entries accurately and timely in accordance with client requirements and regulatory standards.
• Review and validate shipment documentation, including invoices, packing lists, and supporting customs documentation.
• Ensure compliance with CBP regulations, customer SOPs, and internal procedures.

Skills

Customs regulations

Entry processing

CargoWise

Excel

Documentation review

Regulatory compliance

Education

Bachelor's degree in Business or related field

Tools

CargoWise

Microsoft Office

Job description

Mohawk Global Logistics Corp is seeking a CHB Coordinator in Chicago, IL to process customs entries for assigned accounts, communicate with clients and CBP, and support daily brokerage operations. The role emphasizes accuracy, timeliness, and ongoing skill development under supervision.

The position requires 1–2 years in customs brokerage or related fields, familiarity with U.S. regulations, and proficiency with CargoWise and MS Office. It offers a pathway toward independent account management.