Remote Customer Support & Sales Specialist

DIRECTV; Omaha (NE); Remote; USD 25,000 - 29,000; Full time

Job summary

DIRECTV is seeking a Work-From-Home Customer Service Representative to assist and upsell services with a focus on empathy and problem solving. You will handle calls, resolve issues, and use sales techniques to recommend options while maintaining the brand voice from a home-based setup.

Six months to one year of customer service/sales experience, familiarity with Windows, reliable attendance, and a secure home workspace are required.

Qualifications

• 6 months to 1 year of customer service/sales experience.
• Familiarity with Windows computers.
• Reliable attendance and ability to work a set schedule.

Responsibilities

• Answer customer calls and address inquiries about services and products.
• Utilize systems to assist customers and process purchases.
• Use sales skills to recommend solutions based on customer needs.

Skills

Empathetic listening

Sales-oriented

Strong communication

Tools

Windows OS

Job description

DIRECTV is seeking a Work-From-Home Customer Service Representative to assist and upsell services with a focus on empathy and problem solving. You will handle calls, resolve issues, and use sales techniques to recommend options while maintaining the brand voice from a home-based setup.

Six months to one year of customer service/sales experience, familiarity with Windows, reliable attendance, and a secure home workspace are required.