Remote Customer Support Associate (Entry Level)

Talantir; United States; Remote; USD 49,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Work from home

Career development

Job summary

Talantir is seeking a motivated Virtual Customer Representative (Entry Level) for a fully remote position in the United States. You will handle inquiries via phone and email, provide information about accounts and services, and maintain accurate customer records in internal systems.

This entry-level role emphasizes strong interpersonal skills, effective task management, and comfortable use of CRM and communication tools, with opportunities for career development and advancement.

Qualifications

• High school diploma or equivalent required.
• Experience in customer support or client account management is helpful.
• Comfortable using CRM platforms and communication platforms.

Responsibilities

• Respond to customer inquiries through phone, email, and communication tools
• Provide clear information regarding services, accounts, and general requests
• Maintain accurate and updated customer records in internal systems
• Assist with routine customer service tasks and documentation
• Coordinate with internal teams to address customer concerns

Skills

Customer support experience

Interpersonal communication

Task management

Education

High school diploma

Tools

CRM platforms

Communication tools

Job description

Talantir is seeking a motivated Virtual Customer Representative (Entry Level) for a fully remote position in the United States. You will handle inquiries via phone and email, provide information about accounts and services, and maintain accurate customer records in internal systems.

This entry-level role emphasizes strong interpersonal skills, effective task management, and comfortable use of CRM and communication tools, with opportunities for career development and advancement.