Virtual Customer Representative (Entry Level)

Talantir; EUA; Teletrabalho; USD 49 000 - 59 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Work from home

Career development

Resumo da oferta

Talantir is seeking a motivated Virtual Customer Representative (Entry Level) for a fully remote position in the United States. You will handle inquiries via phone and email, provide information about accounts and services, and maintain accurate customer records in internal systems.

This entry-level role emphasizes strong interpersonal skills, effective task management, and comfortable use of CRM and communication tools, with opportunities for career development and advancement.

Qualificações

• High school diploma or equivalent required.
• Experience in customer support or client account management is helpful.
• Comfortable using CRM platforms and communication platforms.

Responsabilidades

• Respond to customer inquiries through phone, email, and communication tools
• Provide clear information regarding services, accounts, and general requests
• Maintain accurate and updated customer records in internal systems
• Assist with routine customer service tasks and documentation
• Coordinate with internal teams to address customer concerns

Conhecimentos

Customer support experience

Interpersonal communication

Task management

Formação académica

High school diploma

Ferramentas

CRM platforms

Communication tools

Descrição da oferta de emprego

Job Title: Virtual Customer Representative (Entry Level)

Location: Remote (United States)

Employment Type: Full-Time

Position Overview

We are looking for a motivated Virtual Customer Representative to join our support team. This position focuses on assisting customers, handling inquiries, and supporting day-to-day customer service activities.

Key Responsibilities

• Respond to customer inquiries through phone, email, and communication tools
• Provide clear information regarding services, accounts, and general requests
• Maintain accurate and updated customer records in internal systems
• Assist with routine customer service tasks and documentation
• Coordinate with internal teams to address customer concerns

Qualifications

• Experience in customer support or client account management is helpful
• High school diploma or equivalent required
• Comfortable using CRM platforms and communication platforms
• Excellent interpersonal and communication skills
• Ability to manage tasks effectively

Benefits

• Health, dental, and vision benefits
• Opportunities for career development and advancement
• Competitive entry-level compensation
• Continuous professional development program

Pay: $48,745.46 - $58,704.21 per year

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Work from home

Work Location: Remote