Remote Customer Success & Reservations Coordinator

Southern Bridge Group; Florida; Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and ongoing professional dev.

Access to industry resources and tools

Mentorship and team support

Skill development in service and sales

Opportunities for repeat and referral

Job summary

Southern Bridge Group is seeking motivated Customer Services Coordinators for a fully remote position in the United States. You will research and compare vacation options, provide high-quality customer service during planning and reservations, and coordinate bookings while maintaining accurate records.

The role requires strong communication, organization, and independent work in a remote setting, with ongoing training and professional development opportunities to build relationships and drive

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Remote environment with self-motivation required.

Responsibilities

• Assist customers with researching and comparing vacation options.
• Provide professional customer service throughout planning and reservations.
• Coordinate reservations and maintain accurate customer information.
• Communicate reservation details, policies, deadlines, and updates.
• Respond to customer questions via phone, email, text, or online.
• Follow up with customers before and after reservations.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build customer relationships to encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Communication skills

Customer service

Organization

Independent/Remote work

Basic computer skills

Job description

Southern Bridge Group is seeking motivated Customer Services Coordinators for a fully remote position in the United States. You will research and compare vacation options, provide high-quality customer service during planning and reservations, and coordinate bookings while maintaining accurate records.

The role requires strong communication, organization, and independent work in a remote setting, with ongoing training and professional development opportunities to build relationships and drive