Remote Customer Success Manager - Growth & Adoption

GLOBO Language Solutions, LLC; United States; A distancia; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

GLOBO Language Solutions, LLC is a language services company focused on helping people communicate when it matters most. The company fosters a remote-first culture emphasizing customer centricity, growth, and accountability.

We are seeking a Customer Success/Account Manager in the United States to build strong relationships with stakeholders, drive product adoption, manage renewals, and ensure customers achieve value from our solutions.

Formación

• Bachelor's degree and 5+ years in customer success or account management.
• Excellent communication, project management, and CRM skills.

Responsabilidades

• Build deep relationships with key stakeholders and drive product adoption.
• Lead account planning, risk mitigation, and contract renewals.

Conocimientos

Relationship building

Account management

CRM skills

Project management

Communication

Educación

Bachelor's degree

Herramientas

Salesforce

CRM software

Descripción del empleo

GLOBO Language Solutions, LLC is a language services company focused on helping people communicate when it matters most. The company fosters a remote-first culture emphasizing customer centricity, growth, and accountability.

We are seeking a Customer Success/Account Manager in the United States to build strong relationships with stakeholders, drive product adoption, manage renewals, and ensure customers achieve value from our solutions.