Customer Success Manager (Fully Remote)

GLOBO Language Solutions, LLC; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

GLOBO Language Solutions, LLC is a language services company focused on helping people communicate when it matters most. The company fosters a remote-first culture emphasizing customer centricity, growth, and accountability.

We are seeking a Customer Success/Account Manager in the United States to build strong relationships with stakeholders, drive product adoption, manage renewals, and ensure customers achieve value from our solutions.

Qualifications

• Bachelor's degree and 5+ years in customer success or account management.
• Excellent communication, project management, and CRM skills.

Responsibilities

• Build deep relationships with key stakeholders and drive product adoption.
• Lead account planning, risk mitigation, and contract renewals.

Skills

Relationship building

Account management

CRM skills

Project management

Communication

Education

Bachelor's degree

Tools

Salesforce

CRM software

Job description

• Ensure customers achieve desired outcomes and value from GLOBO's solutions.
• Provide legendary customer experience and improve language access.

Responsibilities:

• Build deep relationships with key stakeholders and drive product adoption.
• Lead account planning, risk mitigation, and contract renewals.

Requirements:

• Bachelor's degree and 5+ years in customer success or account management.
• Excellent communication, project management, and CRM skills.

GLOBO Language Solutions, LLC

GLOBO Language Solutions is a language services company focused on helping people communicate when it matters most. The company fosters a remote-first culture emphasizing customer centricity, growth, and accountability.