Remote Customer Service Specialist - SD County

Ultimate Staffing; San Diego (CA); Remote; USD 25,000 - 28,000; Full time

Job summary

Ultimate Staffing in San Diego, CA is seeking a Customer Service Representative for a fully remote role (must reside in San Diego County). You will assist customers by phone, email, and in person for pick-up orders, provide quotes, process orders, and coordinate with production to ensure on-time delivery.

Required: high school diploma, 2 years’ customer service experience, remote-work experience, ability to work across multiple systems, great attention to detail and reliable attendance; you must

Qualifications

• High school diploma required.
• 2 years Customer Service experience.
• Experience working remotely.
• Ability to work in multiple systems simultaneously.
• Attention to detail.
• Reliable with good attendance and communication.

Responsibilities

• Provide highest level of professional customer service via phone, email, and in-person interactions.
• Assist walk-in customers with pick-up orders and all aspects of ordering.
• Place new orders and respond to questions or requests.
• Provide quotes for custom orders or special requests.
• Prioritize a high volume of calls and customer orders while meeting deadlines.
• Resolve customer complaints in a respectful and timely manner.

Skills

Customer Service

Remote work

Multi-system usage

Attention to detail

Reliable attendance

Strong communication

Education

High school diploma

Tools

xVantage

yVantage

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Job description

Ultimate Staffing in San Diego, CA is seeking a Customer Service Representative for a fully remote role (must reside in San Diego County). You will assist customers by phone, email, and in person for pick-up orders, provide quotes, process orders, and coordinate with production to ensure on-time delivery.

Required: high school diploma, 2 years’ customer service experience, remote-work experience, ability to work across multiple systems, great attention to detail and reliable attendance; you must